Support
Witch's Shop: Brew Jam support
Help with the app, in plain language.
Contact us
Email: support@gryfi.app. Include your device and the app version if you can. We aim to reply within 1 business day.
Common questions
Do I need an account?
No account is needed.
Can I get my purchases back on a new phone?
Open the shop in the game and tap Restore Purchases.
How do I remove my data?
Your progress is stored on your device, so deleting the app removes it. To ask us to delete anything else, such as an old support email, write to support@gryfi.app. On iPhone your progress also syncs through your own iCloud account. On Android it may be in your Google account backup if you use it.
How do I remove ads?
Remove Ads is an optional in-app purchase. It turns off the ads that are not optional; optional reward ads stay.
Something is broken.
Email us with what happened, your phone model and where you were in the game. Screenshots help.